HIPAA-Ready Virtual Support Across the United States.
Acero Healthcare is a remote-first practice. Your dedicated assistant works from a secure, HIPAA-ready environment — so geography is never a barrier to great front-office support.
Your assistant is remote.
Your patients don't notice the difference.
Because we integrate directly with your existing phone systems and EHR, callers experience the same professional reception — regardless of where your assistant is located.
Your existing phone number
Calls forward seamlessly to your assistant. Patients call the same number they always have.
Your existing EHR
We train on your specific system — whether that's eClinicalWorks, Athenahealth, Kareo, or any other platform.
HIPAA-compliant channels
Encrypted communications, signed BAA, dedicated professionals — every interaction is secure and compliant.
Your hours, extended
Live call coverage during your practice hours. After-hours voicemail triage available on request.
Built for how your specialty actually works.
We currently support practices across these specialties — nationwide.
Don't see your specialty? Ask us — we assess each practice individually.
Your practice. Any state.
One free assessment call. No obligation. We'll confirm fit before you commit to anything.